UDB Celebrates Customer Service week
Dr. Patricia Ojangole, Managing Director UDB
KAMPALA- Yesterday, Uganda Development Bank kicked off its Customer Service Week celebrations, reaffirming our unwavering commitment to delivering Proactive, Consistent, and Responsive service.
As an institution, we deeply understand and recognize the invaluable role our customers play in driving national development. This commitment is rooted in our core values, where customer centricity is not just a principle, but a culture we live by every day.
We also recognize that our internal customers, the UDB team, are at the heart of the service we deliver externally, ensuring that every interaction reflects excellence, empathy, and purpose.
As a business, we don’t just finance projects; we sell hope and enable the dreams of Ugandans to become reality sustainably. I appreciate our teams for their tireless efforts over the years in serving with passion and purpose.” Dr. Patricia Ojangole, Managing Director, Uganda Development Bank
